At HelmiPro, we are committed to delivering your orders efficiently and transparently. Below you’ll find important information about order processing, shipping, and delivery.
Order Processing
Orders are typically processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
During peak periods, processing times may be slightly extended. If your order is significantly delayed, we will notify you by email.
Shipping Times
Estimated delivery times:
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Finland & EU: 5–12 business days
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International: 7–30 business days
Delivery times are estimates and may vary depending on destination, carrier, and customs processing. HelmiPro cannot guarantee exact delivery dates.
Shipping Costs
HelmiPro offers free standard shipping on all orders.
If express shipping is available, any additional charges will be displayed at checkout.
Any customs duties, taxes, or import fees imposed by local authorities are the responsibility of the customer.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking details.
Tracking updates may take up to 48 hours to appear.
Shipping Issues
HelmiPro cannot control delays caused by carriers, customs, or external factors.
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos so we can resolve the issue.
If your package is delayed or appears lost, contact us at: support@helmipro.com
We will assist you where possible.
Contact Information
If you have any questions about shipping, please contact us:
HelmiPro
Email: support@helmipro.com